Privacy Policy

Who we are

We are My Job Mate, a job management platform designed to help trade businesses have complete control and visuals of all their jobs from start to finish.

This Privacy Policy explains how My Job Mate collects, uses, and protects your personal information.

1

Information We Collect

Name, email, and business details on registration; payment information via Stripe; job, client, invoice, and team data you enter; usage and activity logs.

2

How We Use Your Information

To provide the Service, process payments, send account notifications, respond to support requests, and improve the Service. We do not sell your personal information.

3

Payment Processing

All payments are handled by Stripe. We do not store card details. Stripe’s privacy policy: stripe.com/au/privacy.

4

Data Storage

Data is stored securely via Base44. Each business account is fully isolated — no business can access another’s data.

5

Data Sharing

We only share data with Stripe (payments), Base44 (infrastructure), and law enforcement where required by law.

6

Data Retention

Data is retained while your account is active. On cancellation, data is kept for 30 days then deleted.

7

Your Rights

Under the Australian Privacy Act 1988 you may access, correct, or request deletion of your data, and lodge complaints with the OAIC. Contact: [email protected].

8

Cookies

We use essential session cookies only. No advertising or tracking cookies.

9

Security

We use HTTPS and secure storage. No internet transmission is 100% secure.

10

Changes

We will notify you of material changes via email or in-app notification.

11

Contact

[email protected]